This Shipping & Delivery Policy is part of our Term and Conditions (“Terms”) and should be therefore read alongside our main Terms: ___________.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Severe weather and other conditions beyond our control are currently causing slight delays to shipping services.

Business Days + Holidays

Orders are processed Monday through Friday, excluding major holidays, e.g., Thanksgiving, Christmas, and New Year’s Day.

Processing + Delivery Times

U.S.

Once your order is placed, it generally takes us 1-3 business days to process and pack.  For orders to the 48 contiguous states, shipping generally takes 2-5 business days. Shipping can take longer -- roughly 6-8 business days -- if you are outside contiguous United States, i.e., Alaska and Hawaii or 12-14 business days if you are in Puerto Rico and Virgin Islands. If your order is shipping to a PO Box, it typically takes 6-8 business days for delivery. For APO, FPO and U.S Territories, please allow roughly 45 days for shipping. These shipping times are estimates only and cannot be guaranteed. Please see our Terms of Service for details.

International

For orders shipping to Canada, processing and shipping generally takes 7-14 business days.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Free Shipping

We offer free Standard shipping on orders over USD 100 for Customers from the USA only.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Email: customerservice@arwin.shop